At FundLink, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable regulations.
By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
FundLink collects information to improve user experience and ensure secure access to our educational content.
1.1 Personal Information
We may collect personal data that you voluntarily provide when filling out forms on our website, including:
Full Name
Email Address
Phone Number (if provided)
Any details submitted through contact forms
1.2 Non-Personal and Technical Data
When you visit our website, we may automatically collect non-personal data, such as:
IP Address
Browser type and version
Device and operating system details
Website usage data through cookies and analytics tools
1.3 Communication Data
If you contact us via email or submit a form, we may retain communication records to respond to your inquiries.
2. How We Use Your Information
We process collected information for the following purposes:
To provide educational content and improve website functionality.
To respond to user inquiries submitted through our contact form.
To analyze website performance and enhance user experience.
To comply with legal obligations under South African law.
FundLink does not handle financial transactions or provide advisory-related services.
3. Legal Basis for Processing Data
We process personal data based on:
User Consent – When you voluntarily submit data via forms.
Legitimate Interest – To improve user experience and ensure website security.
Legal Compliance – When required by law for data retention or reporting purposes.
Users may withdraw their consent at any time by contacting us.
4. Data Protection and Security
We implement measures to protect user information, including:
SSL encryption for secure data transmission.
Restricted access to prevent unauthorized data handling.
Secure storage practices to safeguard collected data.
Despite these precautions, no website can guarantee absolute security. Users are encouraged to exercise caution when sharing information online.
5. Data Sharing and Third-Party Services
We do not sell, rent, or trade personal data. However, we may share information with:
Service Providers: Third-party vendors assisting in website operations, analytics, and hosting.
Legal Authorities: When required by law or regulatory compliance.
All third-party service providers are required to handle data in compliance with South African data protection laws.
6. Data Retention Policy
We retain data only for as long as necessary for the purposes outlined in this policy:
Contact Form Submissions: Retained for up to 12 months to address user inquiries.
Website Analytics Data: Stored for up to 24 months for statistical analysis.
Legal Compliance Data: Retained as required by applicable regulations.
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights Under POPIA
Users have the right to:
Access Information – Request a copy of personal data held by FundLink.
Correction Requests – Request updates or modifications to inaccurate data.
Data Deletion – Request removal of personal data unless retention is required by law.
Processing Restrictions – Request limitations on how your data is processed.
Objection to Processing – Opt out of certain data usage, such as marketing communications.
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
We use cookies to enhance website performance and user experience. Cookies help us:
Understand how visitors interact with our content.
Improve website functionality and navigation.
Ensure security and prevent fraudulent activities.
Users may disable cookies through browser settings. For more details, refer to our [Cookie Policy].
9. Children's Privacy
FundLink is intended for individuals aged 18 and older. We do not knowingly collect data from individuals under this age. If we become aware of such data collection, we will take immediate steps to delete it.
Parents or guardians who believe their child has provided personal data can contact us for removal.
10. Third-Party Links
Our website may contain links to third-party websites. FundLink is not responsible for external privacy practices and encourages users to review third-party privacy policies before sharing personal data.
11. Updates to This Privacy Policy
FundLink reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Users are encouraged to review this policy regularly.
If required by law, we will notify users of significant changes via email or website notifications.
12. Contact Information
For privacy-related inquiries or data access requests, you can contact us at:
FundLink
Address: Commercial Rd, Sidwell, Gqeberha, 6061, South Africa
Phone: +27 415 410 112
Email: [email protected]